Privacy Policy

We use your information for the following purposes:

2.1 Service Delivery

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Manage your account and subscription
• Deliver products, signals, and content you have purchased or subscribed to
• Provide customer support and respond to inquiries
• Process and fulfill strategy optimization requests, perform backtesting and parameter optimization analysis, and deliver optimization reports and related deliverables

2.2 Communication

• Send transactional emails (purchase confirmations, subscription updates)
• Provide service announcements and updates
• Send marketing communications (with your consent where required)
• Respond to comments, questions, and requests

2.3 Analytics and Improvement

• Monitor and analyze usage patterns and trends
• Personalize and improve user experience
• Develop new features and products
• Conduct research and analysis

2.4 Security and Legal

• Detect, prevent, and address fraud and security issues
• Protect our rights, privacy, safety, and property
• Comply with legal obligations
• Enforce our Terms of Service and other agreements

For users in the European Economic Area (EEA), United Kingdom, or similar jurisdictions, we process your personal data on the following legal bases:

• Contract: Processing necessary to perform our contract with you (e.g., providing Services you purchased)
• Consent: Where you have given explicit consent (e.g., marketing emails)
• Legitimate Interests: Processing necessary for our legitimate business interests (e.g., fraud prevention, security, analytics)
• Legal Obligation: Processing necessary to comply with applicable laws

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party vendors who perform services on our behalf, including:

• Payment processors (NowPayments for cryptocurrency payments; additional processors may be added)
• Cloud hosting providers (database and file storage)
• Email service providers (transactional and marketing emails)
• Analytics providers (usage analysis and improvement)
• Customer support tools

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal processes (subpoenas, court orders, government requests)
• Requests from law enforcement agencies
• To protect our rights, property, or safety
• To protect the rights, property, or safety of our users or others
• To investigate potential violations of our Terms of Service

4.3 Business Transfers

In the event of a merger, acquisition, bankruptcy, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email and/or prominent notice on our website of any change in ownership.

4.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Active accounts: Data retained while your account is active
• Transaction records: Retained for 7 years for tax and legal compliance
• Inactive accounts: May be deleted after 3 years of inactivity
• Marketing data: Retained until you opt out or request deletion
• Legal disputes: Data may be retained longer if involved in legal proceedings
• Strategy optimization data: Strategy details, optimization parameters, backtesting data, and all optimization deliverables are retained for the duration of the active service engagement plus 12 months following project completion, then securely deleted unless the Client requests earlier deletion or legal/regulatory obligations require longer retention

When we no longer need your information, we will securely delete or anonymize it in accordance with applicable laws.

Types of Cookies We Use:

• Essential Cookies: Required for the operation of our Services (authentication, security, preferences)
• Analytics Cookies: Help us understand how visitors interact with our Services
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
• Preference Cookies: Remember your settings and preferences

Your Cookie Choices:

Most web browsers allow you to control cookies through browser settings. You can:

• Delete all cookies
• Block all cookies
• Allow all cookies
• Block third-party cookies
• Clear cookies when you close your browser

Note that disabling cookies may affect the functionality of our Services.

Our security measures include:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication mechanisms
• Regular security assessments and monitoring
• Access controls and employee training
• Secure data centers with physical security controls

For users in the European Economic Area (EEA), United Kingdom, or Switzerland, we ensure that any transfer of personal data is protected by appropriate safeguards, including:

• Standard Contractual Clauses approved by the European Commission
• Transfers to countries with adequate data protection laws
• Binding corporate rules where applicable

Depending on your location, you may have certain rights regarding your personal information:

9.1 Rights for All Users

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Account Closure: Close your account at any time

9.2 Additional Rights (EEA/UK/GDPR)

• Data Portability: Receive your data in a structured, machine-readable format
• Restriction: Request restriction of processing
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time (where processing is based on consent)
• Lodge Complaint: File a complaint with a supervisory authority

9.3 California Privacy Rights (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected, used, and shared
• Right to delete personal information held by us and our service providers
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights
• Right to correct inaccurate personal information
• Right to limit use of sensitive personal information

9.4 How to Exercise Your Rights

To exercise any of these rights, please contact us at support@backtestpro.trading. We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing your request.

Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@backtestpro.trading.

If we discover that a child under 18 has provided us with personal information, we will promptly delete such information from our systems.

Our Services may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access.

We are not responsible for the privacy practices of third parties, including but not limited to:

• Forex brokers and trading platforms
• Payment processors
• Social media platforms
• Communication platforms (Telegram, Discord)
• Analytics and advertising services

Some web browsers transmit "Do Not Track" (DNT) signals to websites. Due to the lack of a common standard for interpreting DNT signals, our Services do not currently respond to browser DNT signals. You can use the range of other tools we provide to control data collection and use, including the ability to opt out of receiving marketing communications.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Policy on our website
• Sending an email notification (for significant changes)
• Displaying a notice on our platform

The "Last Updated" date at the top of this Privacy Policy indicates when it was last revised. Your continued use of our Services after any changes constitutes your acceptance of the updated Privacy Policy.